Bereavement Care and Support

Following the death of the person who was important to you, the processes may be different in these current times so ask your local G.P practice, funeral director or crematorium to find out what the situation is in Rutland as this may change over time.

Key information for you and your family at this time is important. Listed below are some helpful links that will help you to follow the process and give you advice and information relating to what you need to after a death.

Local Registry Offices

Tell us Once – Useful link

Tell us Once is a service that lets you report a death to most government organisations in one go.

Organising a funeral during the Covid-19 pandemic

You may have heard via the media that there are now restrictions on the number of people who can attend a funeral. The National Association of Funeral Directors (NAFD) have some very helpful information to guide you, however do bear in mind that advice may change, so it will help you at this time to do check if this has altered. The guidance for attendance at funerals is located on the NAFD Website.

The limit on the numbers of people who are able to attend funerals under the current restrictions will have adverse effect on those who are able to attend and not. It may be helpful to think about alternative ways to remember the person who has died. Quaker Action have some good suggestions such as using social media to hold a virtual service for others to be part of the day and remembering the person who has died such as lighting a candle.

Bereavement care

Following any death people will be looking for support so they can talk to try and make sense of what has happened, there is support from a number of organisations with helpful information on what to expect and how to cope. 

Please remember that many of these services may be delayed in responding to you due to the current demand they apologise to you in advance.

Rutland bereavement help point

Many of us are aware of the difficulty people face in coping with bereavement and the loneliness they can feel. Being able to talk to others in a similar situation can help, hence this is why we set up a Bereavement Help Point for the people of Rutland.

Until recently, due to Covid-19, this service has taken place online. We are happy to announce that we are now supporting people on a face to face basis from March 2022 onwards.

The Bereavement Help Point is a drop-in service that aims to provide bereaved people with a place where they can access information and support, where they can talk to others and share their emotions with others in a safe environment with other local people. It does not matter when your bereavement was it could have been very recently or several years ago the Help Point is for all.

The Help Point has been set up by local residents, Ketton Parish Council, LOROS, Sue Ryder Thorpe Hall and Dove Cottage, with support from Dying Matters in Rutland, the Whitebread Trust and Community Foundation.

It is run by volunteers who have undergone training and are supported by our local Hospices.

If you are bereaved and would like to come along the Bereavement Help points run every 2 and 4 Thursday of the month 3-5pm at The Falcon Hotel, 7 High St East, Uppingham LE15 9PY.

OR every 1st and 3rd Monday of the month 2pm-4pm at Ketton Sports & Community Centre, Pit lane, Ketton, Stamford, PE9 3SZ.

(Excluding bank holidays).

If you would like to attend or would like  further information about the Bereavement Help Point please ring 01733 225900 or email [email protected]

Local and national support

Oakham Ministry Bereavement support team are offering telephone support if needed, access via parish office.
Telephone: 01572 724 007
Email [email protected]

LOROS Bereavement and counselling service offering one to one and group counselling and support.
Telephone 0116 231 3771

Thorpe Hall – Sue Ryder offering one to one and group counselling and support
Telephone 01733 225 900
Email [email protected]

Cruse is a national organisation with both local and national support available.
They offer a range of free confidential support for adults and children. Please note there can be a waiting list.
Leicestershire – Telephone 0116 288 4119 or Email [email protected]
Stamford and Bourne – Telephone 07715 527 611 or Email [email protected]

Sue Ryder offer a free one to one counselling session which you can book online.

Grief Chat offer online support for bereavement people between Monday to Friday, 9am-9pm (UK time).

National Bereavement Service provides practical advice on all aspects of bereavement
Telephone 0800 0246 121
Email [email protected]

The Good Grief Trust provides signpost to other useful information for people who are bereaved.

Finding your local bereavement support.

Helpful information

Dying Matters In Rutland is an initiative that gives support to families and loved ones of those recently passed, as well as improving end-of-life experiences. The website linked below, gives light to information and support services available in the Rutland area, as well as a forum to express views and receive up to date news.

Bereavement what to do. This colourful 3 page guide (printable) offers helpful tips on how to support  someone who is bereaved.

General advice to help cope with bereavement.

Helping young people with bereavement.

Mind provides information on bereavement, where to go for support, and suggestions for helping yourself and others through grief. Clear and accessible advice and on dealing with bereavement.

‘At a loss’ is the UK website for the bereaved. Here you will find access to a range of articles and resources.

Supporting children following a bereavement

The NHS provides a helpful guide on how to talk to young children.

Winston Wish charity is offering information, advice and guidance on supporting bereaved children and young people during the coronavirus outbreak and the updated services and opening times can be found.

Child Bereavement UK offers guidance and information to help support people. You will also find updated information about Child Bereavement UK’s current services, training and events.

Bereavement Hubs

The LOROS Bereavement Hubs offer drop-in sessions that aim to provide those who are bereaved with a place where they can access information, talk to others and share their thoughts and feelings.

This new service will be based in different locations across Leicester, Leicestershire and Rutland, to offer support and information to communities.

The hubs are available to anyone over 18 who has been bereaved, regardless of the cause.

There is no need for an appointment, just drop in at any time during the session. The hubs take place weekly on the same day and time and are supported by trained bereavement volunteers.

If you have any questions about our bereavement hubs you can email us at [email protected].

Email us

Find a session near you

*Please note that the Coalville session has been relocated to Stanton under Bardon

LOROS Hospice

Groby Road, Leicester, LE3 9QE

From Saturday 4th February 2023, we will be holding fortnightly hubs here at the Hospice from 10am-11.30 pm.


Round Table Room, John Storer House,  Ward’s End, Loughborough, LE11 3HA

Every Monday afternoon from 1.30pm-3pm.


Monday 28th August

Stanton under Bardon

St Johns Cole Crescent, Main Street, LE67 9AE

Every Thursday afternoon from 1.30pm-3pm.



Birstall Methodist Church, Wanlip Lane, Birstall LE4 4JS

Every Friday afternoon from 1.30pm-3pm.


Thurmaston Health Centre, 573A Melton Road, Behind Manor Medical, LE4 8EA

Every Wednesday evening from 4.30pm-6.00pm.


The New Plough Inn, 24 Leicester Road, Hinckley, LE10 1LS

Every Tuesday afternoon from 3.00pm-4.30pm.

We also run two hubs in partnership with Dove cottage and Sue Ryder.

Bereavement Help Point

Ketton Sports & Community Centre, Pit Lane, Ketton, Stamford PE9 3SZ

This session runs every fortnight on the first and third Monday of the month from 2.00pm-4.00pm

Bereavement Help Point

The Falcon Hotel, 7 High St East, Uppingham LE15 9PY

This session runs every fortnight on the second and fourth Thursday of the month from 3.00pm-5.00pm

Bereavement Help Point

Fire Station, South Street, Oakham LE15 6HD

Compassionate Communities

A Compassionate Community complements the work of professional healthcare services to provide support to those who are seriously ill, ageing, acting as caregivers and those experiencing loss. We’re working with Market Harborough and the Bowden’s Charity to help us create the first Compassionate Community in the East Midlands.

Together, we can work to prevent isolation, loneliness and ensure everyone in the town has access to support.

Find out more

Other bereavement support

Our other bereavement support services include group support sessions held at the hospice and one to one sessions at home.

You can access the service by asking your GP or other health professional to refer you to the LOROS Bereavement Service. We will ask you to complete and return a self-assessment form to identify the best service for your needs; trained bereavement volunteers will help to guide you through your journey.

For more information please email [email protected]

Get in touch