Emergency and New Patient Prescriptions

Emergencies

Emergency prescription request are request for medication which you need within 24 hours to prevent you becoming severely unwell. Emergency medications include; epileptic medication, insulin, inhalers for lung conditions, emergency contraception and Epipen for anaphylaxis.

Emergency prescription requests are not requests for medication which have been ordered late. You should allow 48 working hours for routine repeat prescription requests. Please respect our staff, as it is your responsibility to ensure that your repeat prescription request is ordered in plenty of time.

How to order a non-repeat prescription

If you have an ongoing problem and would like another prescription of a medication previously prescribed to you by the doctor you may request another script. Please let us know the reason for your request and a contact number, in order for the doctor to review your request. Non-repeat medication request will take over 48 working hours to process and the doctor may wish to speak with you.

New Patient Prescriptions

Welcome to The Surgery, if you normally take regular repeat medication please let us know by:

• Giving us a copy of your repeat prescription slip
• Give us a copy of your medication label on your medication box or bottle which has your name, medication dosage and date.

We will automatically put this on your repeat prescription here at The Surgery.

Please allow 48 hours for a prescription request.